FAQ
1.Q: Are you factory?
A: Yes,Not only we are manufacturer factory, but not also just a factory, as we have sales team, own
designers, own showroom, can help buyers to decide which products are their best choice.
2.Q: What's your main products ?
A: We are a professional paper product company, we could make all kinds of paper packaging products, like plastic composite bags,packaging boxes, gift boxes, dispaly boxes, paper shopping bags, gift bags, packaging cards, hang tags, garmenttags, self-adhesive stickers,snacks bags,food containers,ice-cream cups,paper cup,paper cup sleeves ,etc.
3.Q: How soon can I get a price quote?
A: For most projects, once we know the carton style, dimensions, paperboard type including caliper, printing requirements and quantity, we can provide you with a price quote within 12 hours, But of cause ASAP.
4.Q: Are you company competitive on price and quanlity ?
A: we got own factory so our advantage are cheap in price , short lead time ,and high quality that we controling, most of the country in the world nowadays already introducing the paper bag instead of plastic one , thats why we put high focus on our paper bag products.All of our products are custom made based on your artwork and packaging need.
5.Q: How do you control the quality?
A: We will make samples before mass production, and after sample approved, we will begin bulk production. Doing 100% inspection during production, then random inspection before packing, and taking pictures after packing.
6.Q: How do I know I can trust ordering from you?
A: As For Chamepak is a member of the Alibaba's Golden Trusted Supplier and the Made-in-China's audited packaging manufacturer and is proud to have a rating of Excellence. We have been in business are committed to bringing our customers 100% satisfaction.
7.Q: Is there cheap shipping cost to import to our country?
A: For small order, express will be best. And for bulk order, sea ship way is best .For urgent orders,we suggest transport via Air-Express plus or ship partner deliverly door to door.
8.Q: I am not professional in printing&packaging field ,Don't have full information at hand, don't know what's perfect design for my products,what should I do ?
A: Don't worry at all ! what you need to do is contact us , you will get professional advice and best service to guide you move forward .We will make design regarding to your request.
9.Q: How to get samples? A.Sample lead time: about 5-7 days after artwork confirmation
B.Sample fee
(1)Samples without printing-0$ ( before placing order )
(2)Sample with printings-about 80-100$, but it denpends on product (before placing order )
After you place an order we will refund you the sample fee if your order amount is over 800$.
(3)Sample with printings-0$( after the order and deposit)
C.Sample is going to delivered by Express ( Fedex,DHL,etc) ,Normally 30-50 USD It depends
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